8171 BISP Rs. 13,500 Payment Complaints via WhatsApp – Step-by-Step Guide (July 2025 Update)

Waiting for your BISP Rs. 13,500 payment and still haven’t received it? Or maybe your registration shows you’re eligible, but the funds haven’t arrived yet? The good news is that you can now file a complaint via WhatsApp, making the process faster, simpler, and accessible to everyone.

Here’s everything you need to know about how to submit BISP complaints through WhatsApp in July 2025 — from the correct numbers to what information to send, this guide covers it all.

Why Use WhatsApp to Submit Your BISP Complaint?

WhatsApp is widely used across Pakistan, and the BISP team is now actively using it to:

• Resolve complaints faster

• Offer 24/7 support

• Allow users to send photos, audio, and documents

• Make the process more convenient for people in remote areas

This means if you’re having issues with your payment or registration, you don’t have to wait in long lines or call overloaded helplines.

How to File a Complaint via WhatsApp – Province-Wise Numbers

Start by saving the official WhatsApp number for your region:

Now follow these steps:

1. Open WhatsApp and start a new chat with your province’s number

2. Write a clear message including:

   • Your full name

   • 13-digit CNIC number

   • Issue type (e.g., missing Rs. 13,500 payment)

   • Details of your problem

   • Attach proof (optional but helpful): screenshot of eligibility, bank receipt, etc.

3. Send the message and wait for a confirmation reply

4. Keep a record of the conversation or request a complaint tracking number

BISP Update: 8171 BISP Phase 1 July 2025 Payment Complete Details

When Should You Use WhatsApp to File a Complaint?

Use WhatsApp to complain if you face any of the following:

• You are eligible, but payment hasn’t arrived

• You are getting error messages during biometric verification

• Your registration appears correct, but you’re still marked ineligible

• Funds are deducted, but you didn’t receive full payment

• You suspect fraud or agent misconduct

• You need to correct CNIC or family record issues

This tool is available for all active beneficiaries of BISP and Ehsaas programs, including Taleemi Wazaif and Nashonuma.

Other Ways to File a Complaint (If WhatsApp Fails)

Besides WhatsApp, you can:

• Call the BISP Helpline at 8171 for real-time status checks

• Use the 8171 online portal to submit a complaint

• Visit your nearest BISP Tehsil Office with your original CNIC

• Go to the BISP Control Room in your district for complex issues

FAQs – People Also Ask

Q1: How long does it take to get a reply via WhatsApp?
Typically, you’ll receive an initial confirmation within 48–72 hours depending on the volume of complaints.

Q2: Can I send documents through WhatsApp?
Yes, you can attach photos, scanned CNICs, screenshots, or any document that supports your case.

Q3: Is there any fee for filing a complaint?
No. BISP complaint services — including WhatsApp — are completely free.

Q4: Can I use someone else’s number to send my complaint?
Yes, but ensure you clearly mention your own CNIC and name in the message.

Q5: Will this work for Taleemi Wazaif issues too?
Yes. Complaints related to educational stipends can also be filed through the same WhatsApp numbers.

Final Thoughts

The launch of the WhatsApp complaint system by BISP is a game-changer for beneficiaries across Pakistan. Whether you’re waiting on your Rs. 13,500 payment, facing technical issues, or need help updating your records, this method is fast, user-friendly, and reliable.

Save the right number for your region, send your complete details with proof, and follow up after 72 hours if needed. With this official WhatsApp feature, you’re just a message away from resolving your issue.

BISP 8171 Web Portal Check Updates